Quality Control and Warranty Coordinator
Embelton has been delivering excellence in flooring and acoustic solutions for over 100 years. As a trusted name in the industry, we combine innovation, product expertise, and customer care across residential and commercial projects nationwide.
We’re now seeking a Quality Control and Warranty Coordinator to lead our timber flooring QC and warranty operations — a pivotal role that ensures product integrity, customer satisfaction, and continuous improvement.
Your key responsibilities will include:
- Overall coordination of Embelton Timber Flooring QC process
- Ensuring QC checks are completed in line with documented procedures
- Creating and maintaining product specifications for imported flooring products
- Conducting warranty inspections across Victoria, and managing claims nationally
- Coordinating warranty repairs and defect work, including commercial projects
- Ensuring installation instructions are accurate and up to date
- Supporting product development from a technical and QC perspective
- Acting as the internal lead for technical product queries and staff training
What we’re looking for:
- Strong interpersonal skills to work with builders, developers, suppliers, tradespersons, customers, and internal teams
- Ideally, some knowledge of timber flooring products and installation practices
- Computer literacy and attention to detail for accurate record-keeping
- Willingness to travel for inspections (primarily within VIC)
- A proactive, solutions-focused mindset and commitment to quality outcomes
Why work for Embelton?
- Be part of a 100-year-old Australian-owned business with a reputation for excellence
- Great team culture and supportive leadership
- Work from our Coburg North head office with travel to project sites
- Enjoy a collaborative team culture where your expertise is valued and your impact is visible
- Access ongoing professional development and the opportunity to shape product innovation
By joining Embelton, you will become part of a successful, stable company with a national footprint and strong growth pipeline.
If you’re looking for depth, a challenge, and the chance to influence outcomes across multiple departments — this is it! APPLY TODAY.